ROHANA, T. Pengaruh Kepuasan terhadap Loyalitas Pelanggan. Jurnal ILMAN (Jurnal Ilmu Manajemen), [S. l.], v. 8, n. 1, p. 28-32, 2020. DOI: 10.35126/ilman.v8i1.55. Disponível em: https://journals.stimsukmamedan.ac.id/index.php/ilman/article/view/55. Acesso em: 21 apr. 2026.