Performance Appraisal sebagai Alat Pengukuran Kepuasan Kerja Karyawan
DOI:
https://doi.org/10.35126/ilman.v3i1.475Keywords:
Performance appraisal, kepuasan kerja karyawan, SEMAbstract
Penelitian ini bertujuan untuk membuat model pengukuran kepuasan kerja karyawan berdasarkan performance appraisal (penilaian kinerja) pada perusahaan BUMN khususnya perusahaan penyedia jasa sertifikasi yang ada di Kota Medan. Penelitian ini mengamati dua variabel laten, yaitu performance appraisal sebagai variabel eksogen dan kepuasan kerja sebagai variabel endogen. Metode pengumpulan data menggunakan survey yang bertujuan memperoleh data kualitatif dan kuantitatif, data dikumpulkan melalui penyebaran angket dan wawancara. Populasi penelitian adalah seluruh karyawan tetap dari tiga perusahaan cabang BUMN khusus penyedia jasa sertifikasi yang ada di Kota Medan. Penetapan jumlah
sampel menggunakan sampling kuota, analisis data menggunakan statistik diskriptif dengan Structural Equation Modeling (SEM), pengolahan data menggunakan program Amos 21. Hasil penelitian menunjukkan bahwa performance appraisal berpengaruh positif dan signifikan terhadap kepuasan kerja karyawan perusahaan BUMN di Kota Medan. Sedangkan masing-masing konstruk pembentuk variabel mampu menjelaskan keberadaanya pada setiap variabel laten. Hasil penelitian ini akan menjadi model baru untuk mengukur kepuasan kerja karyawan di perusahaan
Downloads
References
Ahmad, R., Paya, L., Baig, A., Mansor, N. naaha A., & Islamil, W. K. W. (2012). The Relationship between Selected Factors of Rating Dissatisfaction and Employees’ Satisfaction on the Appraisal Decisions. International Journal of Innovation and Bussiness Strategy, 01(December), 103–112.
Boachie-Mensah, F., & Awini Seidu, P. (2012). Employees’ perception of performance appraisal system: a case study. International Journal of Business and Management, 7(2), 73–88.
Bowra, Z. A., & Nasir, A. (2014). Impact of Fairness of Performance Appraisal on Motivation and Job Satisfaction in Banking Sector of Pakistan. Journal of Basic and Applied Scientific Research, 4(2), 16–20.
Bustamam, F. L., Teng, S. S., & Abdullah, F. Z. (2014). Reward Management and Job Satisfaction among Frontline Employees in Hotel Industry in Malaysia. Procedia-Social and Behavioral Sciences, 144, 392–402.
Cascio, W. F. (2010). Managing Human Resources: Productivity, Quality of Work Life, Profits (8th ed.). Boston: McGraw-Hill/Irwin.
Chatab, N. (2007). Diagnostic Management, Metode Teruji Meningkatkan Keunggulan Organisasi. Jakarta: PT. Serambi Ilmu Semesta.
Daoanis, L. (2012). Performance Appraisal System: It’s Implication to Employee Performance. International Journal of Economics and Management Sciences, 2(3), 55–62.
Dhewi, R. M., Mangkuprawira, S., & Ma’arif, S. (2006). Analisis Pengaruh Efektivitas Sistem Penilaian Kinerja terhadap Motivasi Kerja, Kepuasan Kerja dan Kinerja Karyawan PT Coats Rejo Indonesia. Jurnal Manajemen Dan Agribisnis, 3(1), 1–17.
Hadimoghadam, A., Foroud, S., Arvajeh, B. M., Ghafari, M., & Sohrforouzani, N. J. (2014). The Relationship between Employee’s Job Satisfaction and Rewards Management System of Isfhan Bank Saderat. Journal of Social Issues & Humanities, 2(9), 315–318.
Hair Jr, J. F., Black, W. C., Babin, B. J., & Anderson, R. E. (2010). Multivariate Data Analysis (7th ed.). New Jersey: Prentice Hall.
Kabak, K. E., ?en, A., Göçer, K., Küçüksöylemez, S., & Tuncer, G. (2014). Strategies for Employee Job Satisfaction: A Case of Service Sector. ProcediaSocial and Behavioral Sciences, 150, 1167–1176.
Karimi, R., Malik, M. I., & Hussain, S. (2011). Examining the Relationship of Performance Appraisal System and Employee Satisfaction. International Journal of Business and Social Science, 2(22), 243–247.
Khan, M. F. U. (2013). Role of Performance Appraisal System on Employees Motivation. IOSR Journal of Business and Management, 8(4), 66–83.
Lumley, E. J., Coetzee, M., Tladinyane, R., & Ferreira, N. (2011). Exploring the job satisfaction and organisational commitment of employees in the information technology environment. Southern African Business Review, 15(1), 100–118.
Luthans, F. (2011). Organizational Behavior: An Evidence-Based Approach (12th ed.). New York: McGraw-Hill/Irwin.
Mathis, R. L., & Jackson, J. H. (2011). Human Resource Management. Human Resource Management (13th ed.). Mason-USA: Cengage Learning.
Moulik, S. R., & Mazumar, S. (2012). Exploring the Relationship Between Percieved use of Appraisal and Performance Appraisal Satisfaction in the Indian it sector: An Empirical Study. International Journal of Business and Social Research, (1983), 63–76.
Mustapha, N., & Zakaria, Z. C. (2013). The Effect of Promotion Opportunity in Influencing Job Satisfaction among Academics in Higher Public Institutions in Malaysia. International Journal of Academic Research in Business and Social Sciences, 3(3), 20–26.
Noe, R. A., Hollenbeck, J. R., Gerhart, B., & Wright, P. M. (2012). Human Resource Management: Gaining a Competitive Advantage (8th ed.). New York: McGraw-Hill/Irwin.
Oraman, Y., Unak?tan, G., & Selen, U. (2011). Measuring Employee Expectations in a Strategic Human Resource Management Research: Job Satisfaction. In Procedia-Social and Behavioral Sciences (Vol. 24, pp. 413–420). Paris, France: Elsevier. http://doi.org/10.1016/j.sbspro.2011.09.022
Rast, S., & Tourani, A. (2012). Evaluation of Employees’ Job Satisfaction and Role of Gender Difference: An Empirical Study at Airline Industry in Iran. International Journal of Business and Social Science, 3(7), 91–100.
Robbins, S. P., & Judge, T. A. (2014). Essentials of Organizational Behavior (12th ed.). New Jersey: Pear.
Downloads
Published
How to Cite
Issue
Section
License
Authors who publish with this journal agree to the following terms:
- Authors retain copyright and grant the journal right of first publication with the work simultaneously licensed under Creative Commons Attribution 4.0 International License that allows others to share the work with an acknowledgment of the work's authorship and initial publication in this journal.
- Authors are able to enter into separate, additional contractual arrangements for the non-exclusive distribution of the journal's published version of the work (e.g., post it to an institutional repository or publish it in a book), with an acknowledgment of its initial publication in this journal.
- Authors are permitted and encouraged to post their work online (e.g., in institutional repositories or on their website) prior to and during the submission process, as it can lead to productive exchanges, as well as earlier and greater citation of published work (Refer to The Effect of Open Access).
